Home » Do You Cater to the Mobile Crowd?

Do You Cater to the Mobile Crowd?

(0) Comment... What do you think?| Author : Sue Anderson June 16, 2009

If you’re a B2B marketer who is still sending out graphics-heavy e-mails, here’s something to consider: nearly two-thirds of the high-level decision makers in corporate America –- you know, the people that you’re trying to reach — probably can’t read your e-mails!

You see way back in 2007, 64% of these decision makers were already telling MarketingSherpa that they “regularly view e-mails using a mobile device,” and given that more than 269 million mobile devices were sold to users during 1Q09 alone, I’d be willing to bet that mobile e-mail readership today is pushing 70%.

When it comes down to it, mobile devices (not lack of interest) might be the real reason behind your recent drop off in open or click-thru rates. The only way you’ll really know is to start catering to the mobile crowd with messages that render properly on their mobile devices.

Here are 5 mobile-friendly e-mail tips, a few which I lifted straight from MailerMailer’s 2009 E-Mail Marketing Metrics Report.

Mobile-Friendly E-Mail Tip #1: During signup, give people the option to receive a mobile version of your e-newsletters and promotions.
If you give subscribers a mobile box they can check on your signup page, you’ll know right away what percentage of your audience plans to use their mobile device to read your messages.

Mobile-Friendly E-Mail Tip #2: Ditch the images.
Images have been known to turn an otherwise great e-mail message into a horrible mess. To be safe, save the flashy graphics for your brochures. Focus on solid content for your mobile readers.

Mobile-Friendly E-Mail Tip #3: Shorten your subject lines.
MailerMailer’s research suggests that succinct subject lines can pull nearly 4% more opens. How short is short? Thirty-five characters or less.

Mobile-Friendly E-Mail Tip #4: Ditto for your e-mail content.
For as long as I’ve been writing e-mails, there’s been a long-standing debate between long copy versus short copy. I myself have always tended towards long, because personal experience taught me long outsells short. The trend towards mobile, however, is making me rethink my position.

If you have a mobile audience, MailerMailer suggests that you give readers an abbreviated version of your message with link they can use to get the full story.

Mobile-Friendly E-Mail Tip #5: Test your messages on a mobile device.
Fine advice if you have a smartphone, but what about us traditionalists who still believe a phone is just for talking?

Fortunately, there are free simulators on the web. A quick search turned up these simulators:

Let’s get a discussion going. If you’re already a savvy mobile e-mail marketer, what tips, tricks, and best practices do you use when creating content for your mobile crowd?

Sue Anderson
Marketing Lure, Inc.

(0) Comments... What do you think? Posted in: Copywriting, Email Marketing
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading ... Loading ...

What do you think? Join the discussion...